Bringing agility to a traditional PMO to thrive in volatile situations

Bringing agility to a traditional PMO to thrive in volatile situations

21 March 2024 — The program management office (PMO) has long been essential for large-scale programs and transformations. In this article, we provide a blueprint for integrating the latest best practices, with the advances in agile and lean methodologies, into a traditional PMO setup.

Market leadership in the digital and customer centric age

Market leadership in the digital and customer centric age

10 June 2020 — As enhanced customer experience, customer centricity and intimacy become increasingly common as a winning strategy across the B2B world, we argue in this article that they no longer provide sufficient and clear strategic direction to drive companies toward market leadership. We also propose a revision to a classic framework on market leaders’ value disciplines in today's digitalized business world.